Shark Upright Vacuum. Navigator Lift-Away Deluxe with Large Dust Cup Capacity. HEPA Filter. Swivel Steering. Upholstery Tool & Crevice Tool. Blue. NV360

I've had this for just over a year now so this review is based on actual use not just first impressions.
-It has decent suction, no better or worse than my Dyson that took a dump without warning.
-The attachments are subpar and not easy to use. They just aren't very flexible with the weird elbow joints. It's annoying.
-I do like how it comes off the base for stairs but you run into the attachment issue here.
-It's easy to maneuver around furniture.
-I like the roller on/roller off option.
-Easy to disassemble to clean.
--- HERE'S THE KICKER!!! --- The dust cup is comically small. Sure it *LOOKS* big, and they even claim in the description "Large Dust Cup" but the USEABLE space is a joke. It you are cleaning pet fur this thing fills up in an instant and god forbid you pass that "max" line... you have to fish it out with your hands because the whole clump of dirt and hair gets stuck in the tight space. This is something I would NOT recommend to pet owners but it's a pretty decent vacuum for a PET FREE house with good suction. I personally would not buy this again.

Would not buy again.
Very impressive at first regarding suction and pulled up dust and hair my other 8 year old vacuum was missing.
Head width very narrow.
Canister design builds up large amount of debris in one area and you have to reach in and pull out or use pencil etc to reach in and break up . See image.
Seems that by now they would have a design that doesn’t have built in catch/clog areas .

Made a weird grinding noise while using (right out of the box) and was a bit harder to push than my old Dyson. For those reasons I decided to return and get another Dyson.

This vacuum does not work for regular rug it gets stuck , the brush cannot handle and lent if rug tread for wood or tile floor it’s great.

The brush fir duster it very small,so over all it’s okay

Purchased 1 year and 3 months ago. Standard household use. It picks up dog hair like a dream. However the handle literally snapped in half. It's part metal and part plastic and the plastic part (part of the 'suction' function) completely broke in two. The vacuum is now useless. Under warranty, but useless. And Shark wants me to pay $70 for the two pieces needed to get it functional. It's still cheaper than buying a new vacuum, but disappointing.

I cheaped out instead of going all-in with a Miele (>$500) or Sebo (>$1000). Guess what? You get what you pay for. Although it's decent at picking up hair and dust from new wool rugs (the purpose for which I bought it), it has been accumulating dust and hair on the *outside* of the vacuum (I assume because of static electricity?). So now it sheds random dust bunnies around the apartment after I'm done vacuuming. At least I'm not out too much money, but I am still disappointed. It could be user error, but I've been emptying the dust container as usual and it's definitely picking up dirt; just not where it's supposed to....

I have a 5-8 year old Shark Navigator I was trying to replace, this new one has more suction power for sure & a bigger waste bin but overall it's just worse? It's heavier, doesn't turn as well, doesn't have lights, has a shorter cord & isn't balanced well, it wants to naturally fall backwards. I feel like that's alot of downgrades for a much newer version so I returned it.

We have a lot of hair. Dogs, people. The only issue I have to this high performance machine. No way to take the brush off to get the hair out of it. Every every time we vacuum we have to clean it out. It takes a good 45 minutes to pull and to get all of it out. Needs to be revisited by manufacture to give easy access and removal for easy cleaning. Other than that good machine

This vacuum is less than 6 months old and it’s already squeaking and not working correctly. I got a refurbished one so it doesn’t have a warranty. I definitely would never do that again. I’m stuck with this vacuum. Do yourself a favor and buy something better.

I bought this vacuum almost 2 years ago because I had a shark upright before and it was fabulous. Lasted many years and though many pets and kids. So when it was time to get a new one of course I stuck with shark. The suction is great and it’s overall worked really well. However I noticed the latches on this one were much cheaper and flimsier looking than the previous canister but didn’t think too much of it until one of them broke and came off and now the only thing that holds the canister closed is the suction when it’s on. I read here among the reviews that someone had a great experience with customer service so u just called them and did the video call with them and unfortunately I was not offered a replacement latch or canister. She said that was a wear and tear part and if I wanted one it would be $60. I will not be buying Shark again.

In terms of suction, this thing is in n par if not better than any Dyson Upright. The price is good. It moves decently, but not as nice as the Dyson Ball. If you had a Dyson, this is the first of many times you will constantly be thinking about how the Dyson was better. Here are my complaints:

In the picture above you'll see where the cord wraps around the holds when not in use. If you look close you'll see the clearance at the bottom is minimal. It's impossible to coil or uncoil the power cable through without manually pushing it through this gap. For a tall person this is back breaking tedious, but generally just poor design

Secondly the vacuum has an aversion to standing on its own. You leave it for a little while and it'll just top over.

Next, there's no place for the two adapters that come with it. You can see I have one adapter wedged into the handle of the waste holder. Be ready to spend days searching for whichever piece you feel is less important.

Speaking of waste holder. It's buckled in with two latches on each side. If you're used to the conveniences of emptying this like on a Dyson, this will be super annoying.

Last but not least, the "convenient" handheld carry mode is purely the removal of the brush head at the bottom. While I guess it's better than nothing, it's still too heavy and very unwieldy. I almost never use this mode cause it's just not very user friendly.

Overall it's not a terrible vacuum by any means, but if you had a Dyson and you just wanted something similar but cheaper, You're going to be disappointed .

I was spoiled with a Dyson. Now, nothing is as good.

The suction is alright- but can make the vacuum feel heavy when all the way up. The best thing is probably how easy it is to take apart and to use the attachments. But still, not as good as a Dyson. Very similar to my last animal ball, but everything is just a couple grades below w the shark. I didn't get another Dyson bc of Dyson's customer service, and the outrageous price point on them. Ridiculous to get any help or any replacement items with Dyson. I chose this shark due to people raving about the customer service, and how comparable it was in quality to Dyson. And suction. For the price anyway. Yes, the price is MUCH less than a Dyson. But I honestly feel the quality is as well. It's a nice vacuum, and it does a decent job. A bit wobbly though, and falls over pretty easily. Also the cord length and the hose length aren't fabulous. I feel it may not be super durable, at least for my space, but that's where the great customer service will play in, if need be. It is decently small, and easy to move around. I just don't get that super "clean" feeling after vacuuming, as I did with my Dyson.

So, if it's on clearance, and you need one quickly, great buy. But, if you are super picky about your vacuuming like I am, you may be disappointed a bit. At least if you're trying to keep up with or expecting the same results as a Dyson. It's good, but I'm not blown away.

This review is for the Shark NV350, since I've noticed that reviews often include several different models of the item in question! Since I'm a veteran vacuum-er, and have used many different models, there are certain things I look for in these handy contraptions.
First - there was no indication when I bought this on Amazon that it was a discontinued model, created in 2010 and d/c in 2017. The owner's manual did not include specs - like how long is the cord? How long is the wand? What accessories come with? Nor did the Shark website. All it had for this model was FAQs and a way to have customer service give you a call back, it also gave no indication that this model was discontinued. I did have customer service give me a call in order find out more about it...

At any rate, I don't know how much this vacuum weighs, but it's not heavy. The cord is 25 ft. long, which is not long enough to plug in in the middle of my little 900 sg. ft. house and reach everywhere, so that's not gonna work.
The dust cup is attached via these latches (pic 3) that you have to lift on both sides in order to free the cup. Then, there is a tab at the bottom (pic 1) that you push to let out the dirt. It gets all over your hands no matter how you do this, so that's strike number 2. It does hold a fair amount, but how much is anyone's guess.
Suction - seems fairly mediocre overall, and there is no way to change the height of the brush head so you're stuck on one setting for any thickness of carpet. When the power button is selected for bare floors (no brush roll going) it's pretty easy to vacuum small throw rugs, but for picking up dirt and debris on bare floors it does not shine. Kicks things around and may or may not eventually pick it up after repeated passes. Strikes 3 and 4.
The brush head is small in terms of width, so if you have large expanses of carpet to hoover it's going to take some time. Because I have a small place this did not bother me, and it maneuvered well around furniture.
Pic 4 - the small hose attaching the brush head to the vacuum comes loose sometimes, so you'll be vacuuming away thinking your'e doing something when really you're not. Strike 5.
There is no place to put the wand on the vacuum (pic 5) - strike 6. Worst of all is the shape of the handle - you can detach this to use as a hose option, but it's stuck in the U-shape that just doesn't get near all the places you need it to and was very awkward to use in any situation. Strike 7. And there you have it. I'm returning it of course...

I'm going from a Dyson DC01 Animal to this Shark unit. The Dyson still kinda works, but something is wrong with the suction. After many years of maintenance and replacement parts for the Dyson, we felt it was time to invest in something more compact since we have a small apartment.

Shark PROS:
- Nice attachments.
- Compact.
- Good suction (so far).
- Detachable base for mobility.
- Noise level is normal.
- I like the option of being able to adjust the suction level.
- Easy to empty.

Shark CONS:
- The weight is not distributed evenly. When I'm using it, I find that my arm gets tired super fast, whereas this never happened with the Dyson, ever.
- Harder to steer than the Dyson. I think this is due to the weight distribution being unbalanced.
- Even with the suction on the lowest setting, it is still very difficult to vacuum a shag carpet rug we have. It's not OVERLY shaggy or long stranded either. Just a little longer than your typical carpeting.
- The hose that extends when you are using attachments is super short. I found that whether I had the base connected or not, the canister tipped over a lot.
- In addition to the last statement, in general, this is easily tipped over when sitting upright.
- For this "basic" model, the attachments worked for getting under the bed and couch, but still hard to navigate. The attachments do not touch completely flush with the floor in my low lying areas because the other things sticking out along the handle get in the way.
- The pet hair attachment doesn't "bend", even though it has a mini roller that spins, so it's kinda hard to get that flush with anything you're trying to vacuum.
- Appears to pick up a lot of dust, dander, fur, hair, etc. However, I do feel like our Dyson canister got a little fuller. I have no way of measuring this to be certain. Just what it looks like to me.
- It's easy to empty, but I do wish the release button was on top of the canister like my old Dyson instead of the base.

Overall opinion: 3/5

*For a fraction of the price of a Dyson, this is decent. I feel like we got our monies worth and it performs as expected. It's definitely not as nice and comfortable as the Dyson though. I think I would appreciate the higher-end Sharks. We felt like a minimal investment for a decent unit was acceptable since we live in a such a small space. In the future, we would revisit other Shark models or Dysons. Would I buy this again knowing what I know now? Maybe. It might be worth the extra $50-$100 (during sales) to get the Pet Navigator Shark since it has more funtions/options/etc.